Have a question about sizing, quality, shipping, or an existing order? Our team is here to help. We are real sneaker enthusiasts, not a generic call center.

Contact Information

• WhatsApp: +86 136 2692 7143 (fastest response)
• Email: [email protected]
• Store Hours: Monday – Saturday, 8:00 AM – 6:30 PM (China Standard Time)
• Address: Building B, International Logistics Park, Baiyun District, Guangzhou, China

What We Can Help You With

• Sizing advice and fit recommendations for Nike reps
• Checking stock availability for specific colorways
• Tracking an existing order
• Product quality questions before you buy
• Returns, refunds, or exchange requests

Response Time

WhatsApp messages are typically answered within 1–3 hours during business hours. Emails are replied to within 24 hours. For urgent order issues, WhatsApp is the fastest channel.